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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • Steering wheel display

      Will the head unit W219 display the Navi direction and Telphone numbers onto the steering Wheel display?

      ByStacey

    • Aug 25, 2014
    • A:
    • Hello, We are sorry that it can not display the Navi direction and Telphone numbers onto the steering Wheel display?Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Looking for a navigation for my car

      Looking for a navigation for my car,how can I confirm which unit fits it?

      ByAlex

    • Jul 25, 2014
    • A:
    • Hello,could you please send us a picture of your car's dashboard? then we can check which unit fits your car.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Here's a picture of my dash, please let me know if you can supply a suitable upgrade.

      It is a 2006 CLS 55 - Canadian car.

      The measurements are 268mm wide at the top x 238mm at bottom and 120 mm high


      ByWyatt

    • Jul 24, 2014
    • A:
    • Hello,Wyatt,from the measurements you've given to us, this unit does not fit your car since the size at the top of the unit is 255mm. We have confirmed that the following units fit your car:

      http://www.seicane.com/car-dvd-player-for-mercedes-benz-cls-w219-with-gps-radio-tv-bluetooth-srd-8797-1

      http://www.seicane.com/android-7-inch-car-dvd-player-for-mercedes-benz-cls-w219-touchscreen-gps-tv-ipod-3g-wifi-sia-9303

      By Seicane

    • Apr 4, 2025
    • Q:
    • Is the Mercedes-Benz CLS W219 Head Unit Stereo Upgrade compatible

      I want to upgrade my head unit on my 2006 Mercedes cls 500? Is the Android Mercedes-Benz CLS W219 Head Unit Stereo Upgrade compatible?

      ByJohn

    • Jun 12, 2014
    • A:
    • Could you please send us the photo of your car's dashboard? Then we can help you check if this unit can fit your car.

      By Seicane

    • Apr 4, 2025
    • Q:
    • How can I install HK map for the GPS

      Do you guys ship to Hong Kong?

      How can I install HK map for the GPS?

      I can't see the shipping fee in the payment page. Should I still click continue?

      ByRick

    • May 8, 2014
    • A:
    • Yes, we can ship to HongKong.

      Don't need to install. Just need to select map path according to our user manual.

      Yes. Please select country when place order. Then you will get shipping cost.

      By Seicane

    • Apr 4, 2025
    • Q:
    • which one will fit my 2010 mercedes CLS

      I was wondering if you had anything that would fit my 2010 mercedes CLS.

      ByNick

    • Apr 24, 2014
    • A:
    • Hello. Could you please send me a photo of your car's dashboard so we can check which unit can fit your car.

      By Seicane

    • Apr 1, 2025

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