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Customer Q&A

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    Tab 1 Body
    • Q:
    • 8 inch Wince W204 2010 with existing bluetooth

      I have a Mercedes C220 W204 2010 with Audio 20 standard head unit and small screen above with Bluetooth.


      Questions

      1. Have you been able to get TomTom working on this, and is there any special procedure or version. If you haven't got TomTom working would it be better to buy an Android system, and what is the link to that 8inch Android system for W204.

      2. If the existing Audio20 head unit remains in place how do you access the DVD. Where is the DVD placed. Is this a separate unit in the glovebox or part of the unit you sell.

      3. Where does the USB connection come out - on the front, side or back. Do you have pictures of the front and side connections and what they do. What USB connection type is it.

      4. Does the unit Fold down as there is some comment about using in dark at night

      5. Do you have a link to the camera which is available for the Mercedes C Class W204

      6. If the existing Audio20 head unit is still used which functions work through the Audio20 and which through your system as there would be an amplifier in both units.

      7. The existing Audio20 already has a built in microphone for bluetoth. Does this continue to work. .

      Thank you MalcolmUK

      ByMalcolm UK

    • May 15, 2014
    • A:
    • Hello

      1. Yes,you can get TomTom working on this.This unit can support TomTom map.Procedure and version is not special.This is the link about Android system for W204: http://www.seicane.com/android-mercedes-benz-c-class-w204-head-unit-dvd-player-gps-navigation-system-with-3g-wifi-radio-bluetooth-sia-9315

      2. The DVD is installed in your car's glove box.You can play CD disc from your Audio20 head unit,and also can play DVD disc from the DVD player we provide.The 1 din DVD we sell is optional and it is part of the unit we sell.

      3. The USB connection come out from the back of this unit.It is standard USB2.0 port.

      4. No,can't fold down.

      5. About the camera,please refer to the picture below.

      6. Radio,CD,Bluetooth etc from Audio20 head unit.Others from this unit.This unit will keep all your original car's functions work.So it will not affect your original car's any functions after installation.

      7. Yes,your original car's microphone for bluetoth will still work.

      Thank you!

      By Seicane

    • Jan 9, 2025
    • Q:
    • Do I lose my hands free capability and my command knob control

      Do I lose my hands free capability and my command knob control with this item?

      ByJoe

    • May 14, 2014
    • A:
    • No, the unit supports original car's Bluetooth and command knob control.

      By Seicane

    • Jan 9, 2025
    • Q:
    • Dear Sirs, Question 1 : Do you have maps of greece with english menu ?

      Question 2 - Will it be compatible without pairing the device with the car?

      BySamer

    • May 13, 2014
    • A:
    • Hello,yes,we can provide the maps of greece with english menu.Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car? Then we can help you check if this unit can fit your car.Thank you!

      By Seicane

    • Jan 9, 2025
    • Q:
    • Can the screen be removed from it's housing?

      Can the screen be removed from it's housing?

      ByAaron

    • May 10, 2014
    • A:
    • Hello,the screen can't be removed.Thank you!

      By Seicane

    • Jan 9, 2025
    • Q:
    • 2 Questions

      1) Does it have HD backup tracking?

      2) Can you be able to use the controller next to the shift?

      ByDRH1906

    • May 7, 2014
    • A:
    • Hello.
      1.Yes, all our units have HD backup tracking.

      2.Yes, the controller next to the shift can be used.

      It won't disturb your original car's function after this unit's installation.

      By Seicane

    • Jan 9, 2025
    • Q:
    • GPS antenna

      Hi, Does the factory GPS antenna work? If. not, is there any way I could use my factory GPS antenna? Is there an adaptor?

      ByJoey

    • May 5, 2014
    • A:
    • Hello. You should use the GPS antenna we provide to install this unit. And then the factory GPS antenna wil not work.

      By Seicane

    • Jan 9, 2025
    • Q:
    • What software does it use for GPS

      8 inch Touch Screen 2007-2011 Mercedes-Benz C Class W204 Head Unit GPS Navigation System with Ipod USB SD AUX Rearview CANBUS

      1.Does this device use OEM cables?

      2.I won’t need to cut cables or make any modifications, just un plug the old stereo and plug in this one and all will work?

      I currently have a comand aps system with Harman Kardon

      3.What software does it use for GPS?

      4.Do you have Maps for South Africa?

      ByThemba

    • May 4, 2014
    • A:
    • 1.Yes

      2.Yes

      http://www.seicane.com/2007-2011-mercedes-benz-c-class-w204-head-unit-gps-navigation-system-installation-user-manual#tab3

      This is the link about installation.

      3.The map we provide is IGO8.

      4.Yes, we can provide map for South Africa.

      By Seicane

    • Jan 9, 2025
    • Q:
    • Does this unit fold into the dash like the genuine system

      Does this unit fold into the dash like the genuine system

      ByShaun

    • Apr 13, 2014
    • A:
    • No, it doesn't. If you have any further questions, please feel free to contact us.

      By Seicane

    • Jan 9, 2025
    • Q:
    • Does the screen fold down?

      Does the screen fold down? Can I fold the screen down when driving at night so that it is not distracting?

      ByJaime J

    • Mar 12, 2014
    • A:
    • Hello,this unit's screen can't fold down.Thank you!

      By Seicane

    • Jan 9, 2025

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    Tab 2 Body