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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • SD card

      For the map - the sd card - how does that work?So the navigation system does not come with a map?Does it have a US map or it has to be purchased.

      Byeddie

    • Aug 16, 2014
    • A:
    • Hello, For SD card, it has the GPS map which is necessary for running the GPS stored in. So, the navigation system does not come with map.If you need the map for US, please select the option. You can also find a similar SD card and we can provide you a link to download the map.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • camera option

      If I click the camera option does that come with a camera or does that have to be purchased separately?

      ByKarl

    • Aug 16, 2014
    • A:
    • Hello,If you click the camera option,then we will send the camera in the package to you.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Is this compatible with the Bose factory 10 speaker stereo?

      Is this compatible with the Bose factory 10 speaker stereo?

      ByKarl

    • Aug 16, 2014
    • A:
    • Hello,Yes,this unit can support your Bose factory 10 speaker stereo.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Is this the only one to fit in my car?

      Is this the only one to fit in my car? Do you have any cheaper than that? I need just GPS, Bluethooth, MP3

      ByGish

    • Jul 30, 2014
    • A:
    • Hello, the following are the cheaper ones:
      http://www.seicane.com/in-dash-car-dvd-gps-navigation-stereo-for-audi-a3-with-radio-tv-bluetooth-ipod-si-9101

      http://www.seicane.com/car-dvd-player-for-audi-a3-s3-with-gps-radio-tv-bluetooth-srd-8796

      These 2 units both have GPS, Bluethooth, MP3.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Will this unit fit my car?

      Hello, I bought the car new in April 2009(Audi A3 1.9 TDI Sportback ). But I don't know which year-model. will this unit fit my car?

      ByGish

    • Jul 30, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.

      By Seicane

    • Apr 4, 2025
    • Q:
    • I'm interested in buying this unit for Audi A3. I'm Spanish,can you tell me the price in euros?and the shipping?

      I'm interested in buying this unit for Audi A3. I'm Spanish,can you tell me the price in euros?and the shipping?

      Byhector

    • Jul 2, 2014
    • A:
    • The price for the unit is 397.062 Euros.

      The shipping cost to Spain via DHL is 58.824 Euros.

      We need 3 days to process your order and then it takes about 3-4 days to reach your door after shipping.

      By Seicane

    • Apr 3, 2025
    • Q:
    • Hi, does the Android 7 inch unit for Audi A3 2003-2011 fit a 2011 uk A3 with standard chourus stereo

      It looks like a concert stereo but want to make sure it fits with an audi chourus double din.
      Thanks

      Bystewart

    • May 31, 2014
    • A:
    • Hello,could you please send us the photo of your car's dashboard? Then we can help you check if this unit can fit your car.Thank you!

      By Seicane

    • Apr 3, 2025
    • Q:
    • Do you send to Portugal

      For this product do you send to Portugal?

      And the price for send?

      ByPaulo

    • Apr 29, 2014
    • A:
    • Yes, we can ship to Portugal.

      The shipping cost to Portugal is US$78.

      By Seicane

    • Apr 3, 2025
    • Q:
    • Can it work with finger or only stylus

      This player works with human finger or only with stylus? In video youtube using only stylus.

      Byaudrius

    • Apr 27, 2014
    • A:
    • Hello. It can also work with human finger.

      By Seicane

    • Apr 3, 2025
    • Q:
    • How many different phones can be paired for both tel and music functions?

      Are you going to add lte support? or releasing a product that supports lte?

      Can I buy Europe and USA maps, then load the map I want to use?

      How are maps updated? Will you supply the updates?

      Can the wifi network be secured?

      Can the firmware/OS be upgraded?

      ByAllan

    • Feb 21, 2014
    • A:
    • Most smart phones can be paired for both bluetooth tel and music functions,like iphone and most smart android phones.

      There is no plan at present.

      Yes,we can provide both Europe and USA maps to you.You can load the map your want to use at anytime.

      The map we provide is the newest android IGO8.When there is newer version map come out to market,we can provide the map link for you to update,and it is free.

      Yes,the wifi network can be secured.

      No,the firmware/OS can't be upgraded by users.

      Thank you! If you have any further questions, please feel free to contact us.


      By Seicane

    • Apr 3, 2025

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