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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • Is the FM really international and works in Japan ?

      Japan FM is 76MHz to 90MHz.
      the product description states "International", including Japan, while giving 87.5MHz to 108MHz as the frequency range.

      It looks wrong

      Byjohn

    • Aug 10, 2014
    • A:
    • Hello, we are sorry that it will not work if it's not within the frequency range.

      By Seicane

    • Apr 11, 2025
    • Q:
    • 2002 BMW 325 XiT (E46)

      Can you tell me if you have a compatible head unit for my car, please? I have a 2002 BMW 325 XiT (E46). My carhas a OEM factory stereo (double din) with navigation and steering wheel controls.

      ByVance

    • Aug 6, 2014
    • A:
    • Hello,could you please send us a picture of your car's dashboard? then we can check which unit fits your car.

      By Seicane

    • Apr 11, 2025
    • Q:
    • Where's the mic for the Bluetooth?

      Where's the mic for the Bluetooth?

      BySouza

    • Jul 31, 2014
    • A:
    • Hello,This unit has built-in mic,so you don't need any external mic and will have good sound.

      By Seicane

    • Apr 11, 2025
    • Q:
    • how to connect the internet?

      Do you guys have any explanations as to how to connect the internet stick to the system?

      ByUhlan

    • Jul 31, 2014
    • A:
    • We send one WIFI module in the package to you.Please connect the wifi module to connect the internet.

      By Seicane

    • Apr 11, 2025
    • Q:
    • This unit will turn to rearview image automatically when you reverse your car.

      This unit will turn to rearview image automatically when you reverse your car.

      ByNorman

    • Jul 30, 2014
    • A:
    • Hello,yes,this unit will turn to rearview image automatically when you reverse your car.

      By Seicane

    • Apr 11, 2025
    • Q:
    • WIFI dongle and 3G dongle

      I connect the WIFI dongle in one USB cable, but impossible to active WIFI?Where can I install my mobile SIM card inside this small dongle to have 3G?

      ByGeorges

    • Jul 30, 2014
    • A:
    • Please connect the wifi dongle to the USB port "GPS-USB-IN" which is located at the back of this unit.Then the wifi dongle can work.

      Please pull out one side of the 3G dongle and then insert 3G SIM card.

      By Seicane

    • Apr 8, 2025
    • Q:
    • Will this unit work with my car?

      Hi there my car is a 1999 Bmw 323i,it is the E46 body style. will this unit work with my car?

      ByUhlan

    • Jul 29, 2014
    • A:
    • Hello,could you please send us a picture of your car's dashboard? then we can check if this unit fits your car.

      By Seicane

    • Apr 8, 2025
    • Q:
    • What is the arrival time in France ?

      What is the arrival time in France ?

      ByGeorges

    • Jul 29, 2014
    • A:
    • Hello,We need 3 days to process your order,and then it takes about 3-4 days to reach your door after shipping.

      By Seicane

    • Apr 8, 2025
    • Q:
    • can you help to confirm the compatiability.

      my car is a BMW E46 June/2000, I hope this picture can you help to confirm the compatibility.

      ByHadrien

    • Jul 19, 2014
    • A:
    • Hello,we have confirmed that this unit can fit your car.

      By Seicane

    • Apr 8, 2025
    • Q:
    • Please find attached photos of the car dashboard.

      My car is BMW 330d serie 3 E46 - 26th january 2004.please find the picture of dashboard.

      ByGeorges

    • Jul 19, 2014
    • A:
    • Hello, We have confirmed that this unit can fit your car.

      By Seicane

    • Apr 8, 2025

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    Tab 2 Body