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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • upgrade from aps 50

      Dear Sirs,

      in case you would upgrade from an existing aps 50 system; is it possible to reuse the GPS antenna of the old system or do you need to install the additional GPS antenna in any case?

      Furthermore, setting of the time on the middle small screen is done on the aps50 right now. How this function is available on your device?

      Thanks!

      ByKrisztian

    • Aug 28, 2014
    • A:
    • Hello,Do you want to use your original car's GPS antenna?If yes, you need to connect one adaptor since your original car's GPS antenna can not be plugged directly to our unit.

      Our device will not control the time setting.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Mercedes classe C Sport Coupe W203 anno 2006

      Mercedes classe C Sport Coupe W203 anno 2006

      ByAlessandro

    • Aug 18, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car, please place order directly on our website.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Mercedes classe c sport coupè w203 anno 2006

      Modello: Mercedes classe c sport coupè w203 anno 2006

      ByAlessandro

    • Aug 18, 2014
    • A:
    • Hello, Could you please confirm the car's CD size is the same with the unit's panel size? Is the top width of your original CD 260mm or 255mm?Here are the measurements for your reference.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • benz C160 2006

      Please if possible to know if the product is compatible with benz C160 year 2006 and for the gps does it work also in Europe or only in the US.

      Byahmed

    • Aug 15, 2014
    • A:
    • Hello,Could you please send us the photo of your car's dashboard? Then we can help you check which unit can fit your car.

      The gps can work in Europe and also can work in the US.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Mercedes c200

      My Mercedes c200 is registered on 08/11/2005. Does this fit?

      ByMassimo

    • Aug 15, 2014
    • A:
    • Hello, Could you please send us a picture of your car's dashboard?then we can check if it fits your car.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Mercedes C-class C230 W203

      Hello,Model of the car is Mercedes C-class C230 W203. Year 01.06.2005. It is of the same size with the unit. Will it fit?Best regards.

      ByRolf

    • Aug 13, 2014
    • A:
    • Hello, We have confirmed that this unit fits your car.Thank you.

      By Seicane

    • Apr 3, 2025
    • Q:
    • Mercedes benz CLC 200 2009 modle

      Do you have any android dvd player for Mercedes benz CLC 200,2009 modle?The size of the CD player are top w 260 mm,bottom w 240 mm and the height 120 mm. please advise.

      ByThanh

    • Aug 12, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.Please place order directly on our website.Thank you.

      By Seicane

    • Apr 3, 2025
    • Q:
    • cables,GPS,Bluetooth

      I consulted my technician and he asks if it comes with:
      1: connecting cables/ harness to fit directly on the connectors in the car without modifications,

      2: does it have inbuilt satellite radio receiver too - he advises on that

      3: and does it have in built GPS and does use or will it need a dedicated GPS Antennae

      4: Does Bluetooth couple easy with iPhone 5S

      ByIBRAHIM

    • Aug 11, 2014
    • A:
    • 1. Yes,most cables just plug and play.If your car have optic fiber amplifier,then maybe you need to cut wires.But most 2005 MB C230 cars have no optic fiber.

      2. I am sorry this kind after market car dvd player all have no satellite radio.

      3. Yes,it has in built GPS,and we will provide the GPS antenna to you in the package.

      4. Yes, Bluetooth couple easy with iPhone 5S.

      By Seicane

    • Apr 3, 2025
    • Q:
    • 3G & WiFi

      What is the advantage of the 3G & WiFi?

      ByIBRAHIM

    • Aug 11, 2014
    • A:
    • Hello,3G and wifi can be used to surf internet.

      By Seicane

    • Apr 3, 2025
    • Q:
    • MB W203 10/06

      I'm thinking about to replace my aps50 of my MB W203 from 10/06 with your matching product. Will the steering wheel control still work?

      ByMarco

    • Aug 8, 2014
    • A:
    • Hello, yes, the steering wheel control still work.

      Could you please send us a picture of your car's dashboard? then we can check if this unit fits your car.

      By Seicane

    • Apr 3, 2025

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    Tab 2 Body