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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • shipping

      Do you ship the dvd player from China or US ?Do you have any shops in Europe if I get some problem with the player ?

      ByRune

    • Aug 17, 2014
    • A:
    • Hello, we are located in China so the DVD will be shipped from China.

      We are sorry that we don't have shop in Europe at present, We have two-year warranty for this unit. All of our products are covered by a 24-month warranty, for replace and repair.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Quote and shipment

      Could i get a quote for this?and also the shipping options ,I am located in nairobi kenya , could i get it shipped via TNT or dhl , but prefebly DHL , i will be paying via paypal ,thank you i will await your response

      Bynicholas

    • Aug 15, 2014
    • A:
    • Hello, you can refer to price on our website. We can send to Kenya via DHL,Please add this unit to cart, select your country and state, then you'll get the shipping cost.

      Yes,you can pay by paypal. We accept international paypal,bank transfer and western union.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • can you offer me an special deal?

      i`m very interested in the android radio. But I bought an similar radio in germany and it does`t fit to my can-bus system. So i`m a little bit afraid. I would like to buy your radio, but can you offer me an special deal?

      ByMatthias

    • Aug 15, 2014
    • A:
    • We are sorry that this is the best price we can provide but we can send you an SD card as a gift.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • 2001 Mercedes C200K

      My car is 2001 Mercedes C200K. Australian model. Photo attached. Will this work with it?Thanks

      ByRobert

    • Aug 13, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Mercedes-Benz C200 2002

      i have attached one dash for my Mercedes-Benz C200 2002, Is this unit compatible with my car.

      ByJoe

    • Aug 7, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Mercedes-Benz C240 Year 2002

      Hello, please find my Mercedes-Benz C240 Year 2002 dashboard and suggest the compatibility.

      ByBrain

    • Aug 4, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.

      By Seicane

    • Apr 3, 2025
    • Q:
    • My car is mercedes c270 cdi auto ,2003,w203, will this unit work?

      Hello, my car is mercedes c270 cdi auto ,2003,w203, will this unit work?

      ByKevin

    • Aug 4, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.

      By Seicane

    • Apr 3, 2025
    • Q:
    • The item will be come directly from china?

      The item will be come directly from china?I'm scared about the customs house of my
      country,maybe charge me extra and its free shippment?its for mercedes class c sport coupe year 2003 this item its ok for this car?

      ByJuro

    • Jul 21, 2014
    • A:
    • Hello,yes,we are located in China.We will value down the price on the package to help you from paying taxes. The price on the package will be USD$180. It can fit your car according to the year and model. Could you please send us the photo of your car's dashboard? Then we can help you check if this unit fits your car.

      By Seicane

    • Apr 3, 2025
    • Q:
    • Will this radio fit my 2005 c230 komproor?

      Will this radio fit my 2005 c230 komproor?

      ByAbe

    • Jul 11, 2014
    • A:
    • Hello,could you please send us a picture of your car's dashboard? then we can check if this fits your car.

      By Seicane

    • Apr 3, 2025
    • Q:
    • Which means of payment more secure to promote purchase?How should I indicate whether navigation is for Europe?

      Good day seicane team! Greetings from Portugal! Which means of payment more secure to promote purchase?How should I indicate whether navigation is for Europe?

      ByFreed

    • Jul 11, 2014
    • A:
    • About the payment,we can accept paypal, western union and bank transfer. Paypal is the more secure since it has buyer protection policy. The navigation is Worldwide, so there is no need to indicate whether navigation is for Europe.

      By Seicane

    • Apr 3, 2025

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