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Customer Q&A

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    Tab 1 Body
    • Q:
    • Do you have this unit in stock?Also do the wifi/3G work in USA?

      Do you have this unit in stock?Also do the wifi/3G work in USA?

      Bywestfits

    • Aug 6, 2014
    • A:
    • Hello,

      Yes,We have this unit in stock.

      Yes,the wifi/3G can work in USA.

      Could you please send us a picture of your car's dashboard? then, we can check if this unit fits your car.

      By Seicane

    • Apr 3, 2025
    • Q:
    • units without DVD ?

      Hello,

      I own a BMW and a Mercedes, both about 10 yrs old. For both I am searching for new navigation-phone-radio-mp3 system.

      But all your units also have DVD/CD. I just wanted to say that (at least here in Europe) DVD is almost dead. In car and at home.
      (Looking at movies is prohinited by law for the driver. So only DVD for kids in the back). People stream movies or put on USB stick. And CD's are replaced my MP3 completely. So NO more need for mechanicaly rotating discs !

      So please consider designing Disc-less systems (no cd, no dvd). The unit can become smaller and simpler.
      Take a look at the Parrot Astroid series. Or Alpine ICS-X7 or iDE-178BT. Or Dynavin DVN - IN001VWG.
      I would love to see similar devices from Seicane!
      Thank you.

      ~henq

      ByHenq

    • Aug 3, 2014
    • A:
    • Hello, thanks for your suggestion, we do not have units without CD and DVD at present and will inform you for updates of units of this kind.

      By Seicane

    • Apr 3, 2025
    • Q:
    • Is this unit SiriusXM capable?

      I am in the US.

      If unit is not capable of displaying Sat Radio (SiriusXM), can it be installed as a stand-alone, behind-the-dash adapter and be displayed on the screen?

      ByCharles

    • Jul 11, 2014
    • A:
    • Hello,do you need to install Sat Radio app to this unit to make Sat Radio display? This unit can support android Sat Radio app.Thank you!

      By Seicane

    • Apr 3, 2025
    • Q:
    • Do you have any discount codes on this item?

      Do you have any discount codes on this item? I plan on purchasing by end of the month. Can you offer free shipping if not?

      ByLisa

    • Jul 1, 2014
    • A:
    • Hello, we are sorry that this is the best price we can provide and you have to pay for the shipping cost but we can send you an SD card as a gift.

      By Seicane

    • Apr 3, 2025
    • Q:
    • If it's compatible with my 2005 CLK?

      I'd like to purchase this: "7 inch Car DVD player for Mercedes-Benz CLK W209 with GPS Radio TV Bluetooth" but I'm not sure if it's compatible with my 2005 CLK.

      ByJim

    • Jun 20, 2014
    • A:
    • Hello, Could you please send us a picture of the car's dashboard? then we can check if this unit fits your car.

      By Seicane

    • Apr 3, 2025
    • Q:
    • I have a fiber optic head unit. what would be required for this particular system to work(MB CLK500)

      I have a fiber optic head unit. what would be required for this particular system to work(MB CLK500)

      Byrida

    • Jun 14, 2014
    • A:
    • Hello,if your car has optic fiber,then we will send one 6 meter long cable in the package to you.Thank you!

      By Seicane

    • Apr 3, 2025
    • Q:
    • I am interested in this product,Can you please confirm it fits a Mercedes CLK 220 CDI 2006?

      I am interested in this product,Can you please confirm it fits a Mercedes CLK 220 CDI 2006?I am attaching you a picture of my dashboard.

      ByPanayiotis

    • Jun 12, 2014
    • A:
    • Could you please tell us your original car's CD size? Then we can help you check if this unit can fit your car.Thank you!

      By Seicane

    • Apr 3, 2025
    • Q:
    • Is for my car?

      Hello my friends: My car is a Mercedes CLK, W209 chassis model, registered in 2006 in Germany. I am very interested in this model of car DVD, which has the android system. But something does not quite understand. The ad says it is for W209 models registered between the years 2004 to 2011, and offers measures 260x120x240mm. article. Well, the measures of my car radio are 253x120x238mm. I believe in 2006 this model had a modified car on the dashboard. So my doubts. I really like this model car DVD with android system for my car, but would serve to my car? Because not match the measures expressed in the website?. thanks

      ByManuel

    • Jun 3, 2014
    • A:
    • Hello,we have confirmed that this unit can't fit your car.Because the measures are different.We have another unit which can fit your car:
      http://www.seicane.com/7-inch-car-dvd-player-for-mercedes-benz-clk-w209-with-gps-radio-tv-bluetooth-srd-8812
      Please click this link for more product information.
      Yes,there are 2 different size of 2006 dashboard.
      Thank you!

      By Seicane

    • Apr 3, 2025
    • Q:
    • How many days for delivery

      Is all the option list on the website function?

      How much is shipping to US?

      What’s your company's location?

      How many days for delivery?

      ByLYNX

    • May 7, 2014
    • A:
    • Yes.

      US$78 via DHL.

      We are located in Shenzhen, China.

      We need 3 days to process your order, and then it takes 3-4 days to reach your door after shipping.

      By Seicane

    • Apr 3, 2025
    • Q:
    • How much is shipping to USA

      How much is shipping to USA?

      ByLYNX

    • May 7, 2014
    • A:
    • Hello, shipping costs US$78.00 via DHL.

      By Seicane

    • Apr 3, 2025

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