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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • 2004 G-Class w463

      I have a 2004 G-Class w463, Picture of the dashboard is attached. Will this unit work?

      ByUsman

    • Aug 13, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car perfectly.You can place order directly from our website.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • a few questions

      1. What is Built-in Digital TV (DVB-T / ATSC-MH / I-SDB-T)? Do I need a special antenna or will TV just work? I live in Colorado United States

      2. Will you load my GPS map for Colorado United States?

      3. Can I make the wallpaper a Mercedes symbol?

      ByMatthew

    • Aug 1, 2014
    • A:
    • Hello,

      1.This is digital tv function which is to be added optionally. We will send you the TV antenna for the digital TV and it will work well in US.

      2. Yes, we will load GPS map for Colorado United States and other maps you needed.

      3.Yes,the background picture is changeable.

      By Seicane

    • Apr 4, 2025
    • Q:
    • I need radio cd dvd navigation for 2003 Mercedes g550 and installing kit

      I need radio cd dvd navigation for 2003 Mercedes g550 and installing kit

      Byleland

    • Jul 17, 2014
    • A:
    • Could you please send us the photo of your car's dashboard? Then we can check which unit fits your car.

      By Seicane

    • Apr 4, 2025
    • Q:
    • would like to know if it also support XMRadio?

      I am looking for an in dash navigation system for a mercedes G500. Noticed you do have one.I would like to know if it also support XMRadio?

      Bysean

    • Jul 2, 2014
    • A:
    • Hello, all the aftermarketing navigations do not support XMRadio. Could you please send us a picture of your car's dashboard? then we can check which unit fits your car.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Will I need extra parts for the gps to work in the United States

      I have a mercedes clk500 with no navigation. will your radio/nav units work in my car? 2004 clk500

      1.Is everything I need to install and work included in the box ? Will I need extra parts for the gps to work in the United States?

      2.Do I need to sign up for a service to search the internet?

      3.Because I do not have an android phone. I have an iphone. So how does it connect to the internet?

      4.What is built in digital tv and will it work in the states?

      5.And if I get the reverse cameras, where does it mount?

      6.What is your return policy if some is wrong with the unit?

      7.How do the maps update with new information? Do I need a computer of disc to update the maps to current streets?

      Bykevin

    • Apr 29, 2014
    • A:
    • http://www.seicane.com/android-7-inch-car-dvd-player-for-mercedes-benz-g-class-w467-touchscreen-gps-tv-ipod-3g-wifi-sia-9311-1

      1.Don't need. We will send everything in the package to you.

      2.Don't need.

      3.You can connect our device to your phone by wifi, then you can surf internet on our unit.

      4.Yes, digital TV can work in US.

      5.Our camera should be installed to the place of your original car's license plate light.

      6.We can accept return if our unit can't work.

      7.You only need to copy the map to our SD card by computer.

      By Seicane

    • Apr 4, 2025

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