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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • Shipping

      hi,i am after some more information on this product please. Do you ship this item to Australia please and how much to send it to 4125, Queensland, Australia.i noticed in the description that it says it supports 3g and WiFi. does it require anything to be able to use 3g and WiFi please.Does it come with the necessary stuff for iPod, Bluetooth and gps?

      ByBrett

    • Aug 6, 2014
    • A:
    • Hello,yes, we can ship to Australia.

      We will provide you the 3G and wifi module.

      We will send an iPod cable and the bluetooth and GPS function is built-in.

      By Seicane

    • Apr 4, 2025
    • Q:
    • fitting and accessories

      I have a 2009 Mercedes Vito Van.Can you ensure the accessories I ordered are included?

      ByRob

    • Aug 2, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.

      We will check everything in the package and make sure that the items you ordered are included before shipping, please rest assured.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Is this compatible with my car?

      My car is a w639 vito 2009, is this compatible with my car?

      ByAndreas

    • Aug 2, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.

      By Seicane

    • Apr 4, 2025
    • Q:
    • How long does it takes come to New York

      1.Do you sell your merchandise in US shop if yes where?

      2.I am in New York now how long does it takes come to here?

      3.What about the service do you have service in us if it is broken or something like that.No service in us or other country?

      4.How many stuff are you selling to US?

      Byoztimur

    • Apr 27, 2014
    • A:
    • 1.I am sorry we have no dealers in US.

      2.We need 3 days to process your order, and then it takes about 3-5 days to reach your door after shipping.

      3.Tthe warranty is one year. you need to send back for repair since there's no service in your country at present.

      4.Our main customers is from US.

      By Seicane

    • Apr 4, 2025

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    Tab 2 Body