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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • rearview camera

      hello
      what are the spec of the rearview camera you have as an option
      is it CMOS or CCD
      is it one that replace the license plate light
      does it have distance markings
      thanks
      George

      ByGeorge

    • Aug 29, 2014
    • A:
    • Hello,The rearview camera in the option has both CMOS and CCD.

      It will be installed in the position of your car's license plate light.

      Yes, it has distance markings.

      Could you please send us a picture of your car's dashboard? then we can check if the unit fits your car.Thank you.

      By Seicane

    • Apr 10, 2025
    • Q:
    • IDRIVE

      hello
      I have a E60 2006 with the 6.5" CCC system, BMW Bluetooth and CD Changer
      Can you use your finger instead of the stylus
      can you use the idrive to control it
      Thanks
      george

      ByGeorge

    • Aug 29, 2014
    • A:
    • Hello,

      Yes, you can use your finger instead of the stylus.

      Yes, you can use the idrive to control it.

      By Seicane

    • Apr 10, 2025
    • Q:
    • logic 7

      Hi is this system fully compatible with Logic 7 system? Does evrything including call audio, gps audio, cd audio, usb/aux audio come from car speakers?

      ByAmit

    • Aug 25, 2014
    • A:
    • Hello, this unit will support your original car's Logic 7 system.

      Hello, In most occasions, the unit will use your original car's speakers. The unit has a small speaker which is for the sound of the GPS and Bluetooth of our unit.Only under the condition that you are using the GPS or Bluetooth of our unit and the radio or CD function of your original car in the background, the sound of the GPS will come from the small speaker and the sound of the radio will come from your original car's speaker. If you don't want the sound of the GPS to come from the small speaker while using your original car's function in the background, you can switch to our interface completely and then all the sound will come from your original car's speakers. So, the audio from GPS, phone call, audio will still come from your original car's speakers.Thank you.

      By Seicane

    • Apr 10, 2025
    • Q:
    • Speaker

      Hi, i see that the product comes with a small speaker? what is this for? will the new unit not play the audio from GPS, phone call, audio from the car's speakers? Is there anything that the car speakers will not play and only the small speaker will play? where does this small speaker fit? What if i dont want the speaker?

      ByAmit

    • Aug 21, 2014
    • A:
    • Hello,Yes, the unit has a small speaker. The small speaker is for the sound of the GPS and Bluetooth of our unit.

      In most occasions, the unit will use your original car's speakers. Only under the condition that you are using the GPS or Bluetooth of our unit and the radio or CD function of your original car in the background, the sound of the GPS will come from the small speaker and the sound of the radio will come from your original car's speaker. If you don't want the sound of the GPS to come from the small speaker while using your original car's function in the background, you can switch to our interface completely and then all the sound will come from your original car's speakers. So, the audio from GPS, phone call, audio will still come from your original car's speakers.The small speaker should be installed in the position of the dashboard or the glove box.

      By Seicane

    • Apr 10, 2025
    • Q:
    • More discounts?

      I am interested in the product but there seems to be much more discount being offered on more of your products what would be the best price possible for the bmw e60 item. Thank you. David

      Bydavid

    • Aug 18, 2014
    • A:
    • Hello, we are sorry that this is the best price we can provide but we can send you an SD card as a gift.Thank you.

      By Seicane

    • Apr 10, 2025
    • Q:
    • installer

      I am interested this, Do you have installers in France? I'm from France region Lille (north of France)

      ByMilito

    • Aug 18, 2014
    • A:
    • Hello, we are sorry that we do not have installer in France at present.Thank you.

      By Seicane

    • Apr 8, 2025
    • Q:
    • Tv

      Bonjour Est qu'il est possible de regarder la Tv avec cet appareil? Vous avez la notice en français?

      ByGiovanni

    • Aug 18, 2014
    • A:
    • Hello,Yes,this unit has digital TV function,and it is optional.It can work in French. If you want it,please select this option when place order.Thank you.

      By Seicane

    • Apr 8, 2025
    • Q:
    • Est ce que c est bien compatible avec e60 type M-ASK?

      Bonjour Est ce que c est bien compatible avec e60 type M-ASK?Cordialement

      ByGiovanni

    • Aug 18, 2014
    • A:
    • Hello,Yes,this unit can support e60 type M-ASK.Thank you.

      By Seicane

    • Apr 9, 2025
    • Q:
    • Shipping

      I would like to purchase the head unit display for bmw e60 but am concerned as item is being shipped from China and I am in uk it will be subject to customers duty? Is this possible ?

      ByVikram

    • Aug 18, 2014
    • A:
    • Hello,We will value down the price on the package to help you from paying taxes. The price on the package will be USD$180.We also can write lower than USD$180 according to your needs.

      Could you please send us the photo of your car's dashboard? then we can check if the unit fits your car.Thank you.

      By Seicane

    • Apr 10, 2025
    • Q:
    • bmw 2005 525d

      my car is bmw 2005 525d sport saloon e60. Will this unit work with it?

      BySTEPHEN

    • Aug 16, 2014
    • A:
    • Hello,it can fit your car according to the year and model. Could you please send us a picture of your car's dashboard? then we can check if it fits your car.Thank you.

      By Seicane

    • Apr 8, 2025

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    Tab 2 Body