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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • BMW e46 M3 2004

      I have a BMW e46 M3 2004 and Here attached is my car dash. Is it compatible?

      ByJuan

    • Aug 16, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.Please place order directly on our website.Thank you.

      By Seicane

    • Apr 12, 2025
    • Q:
    • 2001 BMW 330ci

      My car is a 2001 BMW 330ci with dvd disc guidance, on board computer for clock, gas milege,the cd player is a 6 disc changer in trunk of car . It is bmw factory equipment.

      ByDaniel

    • Aug 12, 2014
    • A:
    • Hello, it can fit your car according to the year and model. Could you please send us a picture of your car's dashboard? then we can check if it fits your car.

      By Seicane

    • Apr 12, 2025
    • Q:
    • Which head unit fits?

      Hello. I have a 2001 bmw 325ci convertible with the Harmon Kardon System and GPS. Which deck fits? Once the head unit is installed is the HK amp no longer used or does by the way unit still run through the Harmon Kardon amplifier? Thanks

      Paul Grossmam

      ByPaul

    • Aug 8, 2014
    • A:
    • Hello,could you please send us the photo of your car's dashboard? Then we can help you check which unit can fit your car.Yes, the HK amp will no longer used after this head unit's installation.Thank you!

      By Seicane

    • Apr 12, 2025
    • Q:
    • For the 6m cable, you must connect it where in the radio?

      For the 6m cable, you must connect it where in the radio?

      ByJason

    • Jul 30, 2014
    • A:
    • Hello,for the 6m cable,one side is connected to this unit's back,and one side is connected to the plugs at your car's trunk.

      By Seicane

    • Apr 12, 2025
    • Q:
    • Could you tell me when will the package from you and for how long I have to wait?

      Could you tell me when will the package from you and for how long I have to wait?

      ByJessie

    • Jul 30, 2014
    • A:
    • Hello,We need 3 days to process your order,and then it takes about 3-4 days to reach your door after shipping.

      By Seicane

    • Apr 12, 2025
    • Q:
    • Is that 100% compatible with 6 disks CDC Alpine?

      My BMW is E46 328Ci 1999
      Have the virtual cd drive function?

      ByRoberto

    • Jul 19, 2014
    • A:
    • Hello, yes, it will be 100% compatible with 6 disks CDC Alpine but does not support virtual CD drive function.

      By Seicane

    • Apr 8, 2025
    • Q:
    • I have a 2003 Mercedes e500 and I am looking to upgrade stereo console.

      I have a 2003 Mercedes e500 and I am looking to upgrade stereo console.

      BySam

    • Jul 16, 2014
    • A:
    • Hello, could you please send us a picture of your car's dashboard? then we can check which unit fits your car.

      By Seicane

    • Apr 11, 2025
    • Q:
    • i wanted to know if the company ship to nigeria

      i wanted to know if the company ship to nigeria

      Byodunayo

    • Jun 20, 2014
    • A:
    • Hello.Yes, we can ship to Nigeria.

      By Seicane

    • Apr 8, 2025
    • Q:
    • BMW 330 xd 2002

      Normally I do order for the radio tomorrow, and you put me 6m cable site the package?
      I just do not understand what is about my original car's amplifer plugs?

      ByBruno

    • May 21, 2014
    • A:
    • Hello,yes,we will send the 6m cable in the package to you.Your original car's amplifer plug is located in your car's trunk which is similar to this one,please refer to this picture:

      Thank you for shopping with us!

      By Seicane

    • Apr 8, 2025
    • Q:
    • BMW 330xd 2002

      I put you attached a picture.
      And 6m cable connects to the radio and after should I connect or? Did you tell me or connect?
      While Bluetooth is enabled to make calls and listen to music with the phone radio?

      ByBruno

    • May 20, 2014
    • A:
    • Hello,we have confirmed that your original car's CD has large screen,so you need to connect the 6 meter long cable.We can tell you how to connect if you send us pictures about your original car's amplifer plugs.Yes,you can make calls and listen to music with this unit via Bluetooth.Thank you!

      By Seicane

    • Apr 8, 2025

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    Tab 2 Body