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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • Can you confirm compatability with a 2000 BMW 540i with DSP

      Can you confirm compatability with a 2000 BMW 540i with DSP

      ByMichael

    • Jul 9, 2014
    • A:
    • Hello, could you please send us a picture of your car's dashboard? then we can check if this unit fits your car.

      By Seicane

    • Apr 14, 2025
    • Q:
    • Will this DVD player fit my car?

      I had a 1998 528i BMW E39, Does this unit fits my car?

      ByJabioas

    • Jul 5, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.

      By Seicane

    • Apr 14, 2025
    • Q:
    • if it is compatible with my BMW E39 2003 525i?

      I want to know if it is compatible with my BMW E39(2003 525i with original cd/no navigation but with DSP.

      ByNelson

    • Jul 1, 2014
    • A:
    • Hello, this can fit your car. Could you please send us a picture of your car's dashboard?

      By Seicane

    • Apr 14, 2025
    • Q:
    • How long delivery in UK?

      how long delivery in UK?

      ByPedro

    • Jun 20, 2014
    • A:
    • We need 3 days to process your order,and then it takes about 3-5 days to reach your door after shipping.

      By Seicane

    • Apr 14, 2025
    • Q:
    • I want to know if model#8786 is compatible with my BMW E39(2003 525i with original cd/no navigation but with DSP.

      I want to know if model#8786 is compatible with my BMW E39(2003 525i with original cd/no navigation but with DSP.

      ByNelson

    • Jun 19, 2014
    • A:
    • Hello, Could you please send us a picture of your car's dashboard? then we can check which unit fits your car.

      By Seicane

    • Apr 14, 2025
    • Q:
    • What's the model of this unit?

      What's the model of this unit?

      ByJosh

    • Jun 15, 2014
    • A:
    • Hello, the model of this unit is BMW 5 E39 Series including: BMW 520i BMW 520d BMW 523i BMW 525i BMW 525d BMW 525td BMW 525tds BMW 528i BMW 530i BMW 530d BMW 535i BMW 540i BMW M5 etc.

      By Seicane

    • Apr 14, 2025
    • Q:
    • I am looking for a replacement Head Unit for my E39 BMW M5

      I am based in Australia and am looking for a replacement Head Unit for my E39 BMW M5. I am looking for Radio, GPS and Bluetooth phone connection as a base and need to know:

      1.I need to know which is the best unit for my needs as the site shows 3 different models.

      2.Is it a simple plug in the main cable or is other wiring required.Do I need to remove the other stuff from the trunk?

      3.is it a simple matter of plugging it in or does it require some installation cabling chanes

      ByRoss

    • Jun 11, 2014
    • A:
    • 1..this one is the most popular one: http://www.seicane.com/car-dvd-player-for-bmw-5-series-e39-with-gps-radio-tv-bluetooth-srd-8786

      2.Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car? Then we can help you check.does your car have large screen?

      3.we will send one 6 meter long cable to you and you need to run this cable from front to your car's trunk. we suggest you arrange a professional to install it

      By Seicane

    • Apr 14, 2025
    • Q:
    • is this compadable in Australia ?

      1.is this compadable in Australia ?

      2.how long will it take to ship to australia?

      3. Is this unit I phone 5 compadable

      4. What's the built-in digital TV ?

      ByFreed

    • Jun 11, 2014
    • A:
    • 1.yes

      2.we need 3 days to process your order,and then it takes about

      3-5 days to reach your door after shipping

      3.yes,this unit bluetooth can support I phone 5

      4.digital TV is watching TV in your car while you are

      driving.MPEG4,DVB-T.

      By Seicane

    • Apr 14, 2025
    • Q:
    • nigerian map

      does your product have maps Nigeria included?

      How long to ship to Nigeria

      Shipping cost

      Do you accept MasterCard?

      Is the unit amplified or does it require separate amplification ( RMS?)

      do you have a local distributor... in Nigeria?

      Thank you

      Byoma dane

    • Jun 6, 2014
    • A:
    • Hello,yes,this product has maps Nigeria.If you want the map,please select the option 2GB SD card and map when place order.It takes about 4-5 days to reach your door via the shipping method DHL,and the shipping cost is USD$119.

      Yes,we can accept MasterCard.

      This unit has built-in amplifier.

      I am sorry we have no distributor in Nigeria at present.Please place order on our website directly.Thank you!

      By Seicane

    • Apr 14, 2025
    • Q:
    • If your unit has maps for Australia available

      I am based in Australia and I am looking for a replacement Head Unit for my 2000 E39 BMW M5. I am looking for Radio, GPS and Bluetooth phone connection as a base and need to know if your unit has maps for Australia available.

      Is there a local distributor or do I order it directly from you?

      Which is the best unit for my needs as the site shows 3 different models?

      ByRoss

    • May 14, 2014
    • A:
    • Yes, our unit has maps for Australia.

      We have no distributor in Australia. Please place order on our website directly.

      This one is the most popular one:
      http://www.seicane.com/car-dvd-player-for-bmw-5-series-e39-with-gps-radio-tv-bluetooth-srd-8786

      By Seicane

    • Apr 14, 2025

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    Tab 2 Body