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Customer Q&A

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    Tab 1 Body
    • Q:
    • Which one uses the factory Mercedes style UI

      There are two mercedes w203 gps dvd units you have for sale,

      http://www.seicane.com/car-dvd-player-for-mercedes-benz-c-class-w203-with-gps-radio-tv-bluetooth-srd-8731#.UpQFDmSxNbV and http://www.seicane.com/in-dash-car-dvd-gps-navigation-stereo-for-mercedes-benz-c-class-w203-with-radio-tv-bluetooth-ipod-si-9302-1#.UpQUq2SxNbU

      1.Can you please tell me which one uses the factory Mercedes style UI?

      2.Is the UI the only difference in the two?

      ByChris

    • Apr 28, 2014
    • A:
    • 1.This one: http://www.seicane.com/car-dvd-player-for-mercedes-benz-c-class-w203-with-gps-radio-tv-bluetooth-srd-8731

      2.Yes, functions are the same.

      By Seicane

    • Apr 7, 2025
    • Q:
    • what does the CDC button do

      I see one of the UI images says it has CDC, can this unit hold CD's or virtual CDs?

      On the UI, what does the CDC button do?

      ByChris

    • Apr 27, 2014
    • A:
    • No, this unit can't support virtual CDs.

      CDC is for 6 disc changer. But this unit can't support 6 disc changer.

      By Seicane

    • Apr 7, 2025
    • Q:
    • Would I be able to use the Digital TV function in United States

      1.Can you tell me if this unit is compatible with a stock Mercedes 6 disk CD changer, and would I be able to play music through my cel phone from Pandora on it? Also, does your company sell a Sirus/XM sat radio adaptor that could be used on this unit?

      2.Would I be able to use the Digital TV function? I’m in United States.

      3.What kind of GPS software would come with the unit? If I buy the optional $10 SD card.

      ByChris

    • Apr 27, 2014
    • A:
    • 1.The unit is able to play music via phone. But this unit can't support 6 disk CD changer.
      I am sorry this unit can't support sat radio.

      2.Yes. This digital TV work in USA.

      3.The map is IGO8.

      By Seicane

    • Apr 7, 2025
    • Q:
    • Will it come with a bypass amp cable

      1.I am interested in the Mercedes Benz w203 navigation unit. I see that for $10 I can buy an SD card for it. Does that mean the unit does not come with navigation software? So If I want navigation, I have to buy the $10 SD card?

      2.Can you tell me what type of navigation software comes on the unit? IGo, Sygig?

      3.These cars come with a fiber optic cable to the amplifier, I will have to bypass this cable, will it come with a bypass amp cable?

      4.Can I get a satellite radio antenna add on for it?

      5.Do you know the processor speed of the one with the factory UI?

      ByChris

    • Apr 27, 2014
    • A:
    • 1.The SD card is only for map storage. If you want to use navigation, you will need map.
      $10 is only for map. Or you can download map by yourself on internet.

      2. The map is IGO8.

      3.Yes, we will provide one 6 meter long cable to you.

      4.This unit can't support satellite radio. Your satellite radio will be removed after installation.

      5.The processor speed of the one with the factory UI is 800MHZ.

      By Seicane

    • Apr 7, 2025
    • Q:
    • Can I pay through western union

      1.Do you have maps for Pakistan?

      2.Can I pay through western union? What’s the procedure for western union?

      3.If I add other products like built in TV and camera what will be the process?

      4.If I place order I should mention payment being made through western union?

      Byjibran

    • Apr 17, 2014
    • A:
    • 1.I am sorry we have no map for Pakistan.

      2.Okay, we can accept western union.

      First Name: XIAOJU

      Last Name: JIN

      Country: China

      Once payment has been sent, please send an email to this address: [email protected]

      Include First and Last name and Money Transfer control number.

      If send by Western Union please email us scanned copy of receipt.

      3.please select the built in TV and camera options when place order.

      Built-in Digital TV (DVB-T / ATSC-MH / I-SDB-T) +US$45.00

      Special Rearview Camera for Mercedes-Benz +US$40.00

      4.Yes, when you place order, please select the payment of western union.

      By Seicane

    • Apr 7, 2025
    • Q:
    • warranty and shipping

      What kind of warranty on this item Car DVD player for Benz C-Class W203 Benz CLK W209 with GPS radio TV bluetooth?

      What about the map updates?

      If I order today when do I get the delivery?

      Do you have any who installer in new jersey. How hard to install this system?

      The system made by which company?
      It’s for my car 2006 c280 4matic.

      ByMATHEW

    • Apr 15, 2014
    • A:
    • Hello. Warranty is one year.

      If you want to update map, please contact us, it is free.

      We need 3 days to process your order, and then it takes about 3-4 days to reach your door after shipping.

      I am sorry we have no installer in new jersey, and we suggest you arrange a professional to install it.

      It is made in China.

      By Seicane

    • Apr 7, 2025
    • Q:
    • In-Dash Car DVD Gps navigation Stereo for Mercedes-Benz CLK W209 with Radio TV Bluetooth Ipod

      Will this unit fit a 2008 mercedes clk avantgarde? Do I need extra wiring to mantain steering wheel control and does the unit come with gps/sat nav memory card with maps or is it built in?

      ByDervent

    • Apr 13, 2014
    • A:
    • Hello. Yes, it can fit a 2008 mercedes clk avantgarde. Please send us a photo of your car's dashboard for us to confirm.

      You don't need an extra wiring. You need tick the option of card and map when placing an order.

      By Seicane

    • Apr 7, 2025
    • Q:
    • do I have to buy the sd card and get the gps software separately

      I would like to purchase the dvd/gps unit for the mercedes benz w203. Does this come with the gps maps and software pre loaded? Or do I have to buy the sd card and get the gps software separately? Also, does it come with the cable to bypass the fiber optic wiring?

      ByChris Keblitis

    • Apr 9, 2014
    • A:
    • Hello,you need to buy the sd card and maps separately.

      Yes,this unit will come with the cable to bypass the fiber optic wiring.

      By Seicane

    • Apr 7, 2025
    • Q:
    • Does it have a build in microfone for the bluetooth telephone

      Does the Car DVD player Model 8731 support video output for headrest monitor?

      Does it have a build in microfone for the bluetooth telephone or do i have to connect an extra microfone?

      ByGregor Weyers

    • Apr 9, 2014
    • A:
    • Hello,this Model 8731 can support video output for headrest monitor.

      Yes,it has build in microfone for the bluetooth telephone,and you don't need to connect an extra microfone.

      By Seicane

    • Apr 7, 2025
    • Q:
    • What is the ATSC,is it necessary for the TV in USA?

      What is the ATSC,is it necessary for the TV in USA?

      Bymern

    • Apr 7, 2014
    • A:
    • ATSC is the digital TV for USA. It can work well in USA.You can watch TV in car. If you want it,please select this option when place order.

      By Seicane

    • Apr 7, 2025

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