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Customer Q&A

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    Tab 1 Body
    • Q:
    • Does the radio for the w463 mercedes have a back up camera i can purcahse with it ?

      Does the radio for the w463 mercedes have a back up camera i can purcahse with it?

      Bydmari

    • Jun 20, 2014
    • A:
    • Hello. for the backup camera, Yes,you can choose the rearview camera option when placing the order.

      By Seicane

    • Feb 25, 2025
    • Q:
    • Will the channels and volume work from the steering wheel

      1.I have been writing regarding a radio I want for my G500 2005. Can you please confirm me the one I need?

      2.To install the camera do I have to open a hole in the bumper? Or is it there already?

      3.What cable needs to go from the plate to the radio?

      4.Will the channels and volume work from the steering wheel?

      5. Is there a way to keep the cd box working?

      6. You sell directly to mercedez benz? Is this an original mercedez benz radio?

      7. Does it cost the same to ship to miami than to bogota?

      8. Clearing taxes are included?

      9. If I buy the tv. Where does the cable goes through? Will the mercedez dealer know how to install it?

      10. what about the TV? Is just a cable?

      11. To make the TV work I need to buy option 1 correct?

      12. How do I make the Colombia (South America) maps work on the GPS?

      ByCarlos

    • Apr 22, 2014
    • A:
    • 1.We have confirmed that this unit can fit your car.

      2.No, don't need.

      Our camera should be installed to the place of your original car's license plate light. Please take the license plate light off, then connect it well and move it aside. Then install our camera to the place of your original car's license plate light.

      3. We will provide one 6 meter camera cable in the package to you.

      4.Yes.

      5. No, the CD box will not work.

      6.yes. OEM.

      7.Yes, the shipping cost is the same if we ship it to the same country.

      8.No. We will value down the price on the package to help you from paying taxes. The price on the package will be USD$180.

      9. Yes, about TV, we will provide one TV antenna. There is no other cables need to connect, just need to connect this TV antenna.

      10. Yes, the TV is built-in. You just need to connect TV antenna to make TV work.

      11. Yes, you need to select the TV option if you want digital TV to work.

      12. We will send the map to you in the package. You don't need to install it, just need to set it according to our user manual.

      By Seicane

    • Aug 22, 2024

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