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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • compatibility

      I wish to upgrade the head unit in a Japanese originated 2003 Mercedes SL350 (R230) Can you confirm compatibility with this?

      ByDavid

    • Aug 7, 2014
    • A:
    • Hello, it can fits your car according to the year and model.Could you please send us picture of your car's dashboard? then we can check if this unit fits your car.

      By Seicane

    • Apr 14, 2025
    • Q:
    • I'm looking for an aftermarket headunit for 2006 Mercedes SL65.

      I'm looking for an aftermarket headunit for 2006 Mercedes SL65.Do you have a unit that would fit in my car?

      ByMark

    • Aug 1, 2014
    • A:
    • Hello,could you please send us a picture of your car's dashboard? then we can check which unit fits your car.

      By Seicane

    • Apr 14, 2025
    • Q:
    • Is it fit for SL Mercedes 2005 model ?Are you the main dealer of this product? and this is made in US or china?

      Is it fit for SL Mercedes 2005 model ?Are you the main dealer of this product? and this is made in US or china?

      ByJack

    • Jul 21, 2014
    • A:
    • Yes,it can fit your car according to the year and model.Could you please send us the photo of your car's dashboard? Then we can help you check if this unit fits your car.

      we are located in China and this product is made in China.

      By Seicane

    • Apr 14, 2025
    • Q:
    • Shipping to Europe

      Hi , how fast can you ship to Europe?
      and would it fit to my SL 500 2002?

      Thanks

      Byjack

    • Jul 20, 2014
    • A:
    • Hello, We need 3 days to process your order,and then it takes about 3-4 days to reach your door after shipping..

      Could you please send us a picture of your car's dashboard? then we can check if it fits your car..

      By Seicane

    • Apr 16, 2025
    • Q:
    • THIS IS A PHOTO OF THE DASH OF THE 2005 MERCEDES 500SL LET ME KNOW IF THERE'S A RADIO FOR THIS CAR?

      THIS IS A PHOTO OF THE DASH OF THE 2005 MERCEDES 500SL LET ME KNOW IF THERE'S A RADIO FOR THIS CAR?

      Byjakecb

    • Jul 19, 2014
    • A:
    • Hello,we have confirmed that this unit can fit your car.

      By Seicane

    • Apr 15, 2025
    • Q:
    • Please inform if you have any agency or Europe based dealer of your products.

      I'm very interested in this product, but have doubts for how it will fit into my SL55 AMG 2003. Please inform if you have any agency or Europe based dealer of your products.

      By Niels

    • Jul 18, 2014
    • A:
    • Could you please send us a picture of your car's dashboard? then we can check if this unit fits your car.

      We are sorry that we don't have any agency or Europe based dealer at present.

      By Seicane

    • Apr 14, 2025
    • Q:
    • I want middle East map do you have it?

      I want middle East map do you have it?

      ByMohamed

    • Jul 16, 2014
    • A:
    • Hello, yes, Yes,we can provide the map for middle East.If you want it,please select the option "2GB SD card and map" when place order.

      By Seicane

    • Apr 14, 2025
    • Q:
    • Can you help me to put a lesser value on the shipping bill so as to lessen my custom duties in Jakarta?

      Can you help me to put a lesser value on the shipping bill so as to lessen my custom duties in Jakarta?

      ByAbdulla

    • Jul 16, 2014
    • A:
    • Hello, yes, We will value down the price on the package to help you from paying taxes. The price on the package will be USD$180.We also can write lower than 180 usd according to your needs.

      By Seicane

    • Apr 14, 2025
    • Q:
    • I have a Sl550, 2007. Car has bose sound system. How would this work with this system?

      I have a Sl550, 2007. Car has bose sound system. How would this work with this system?

      ByRick

    • Jul 7, 2014
    • A:
    • Does your car's bose sound system have optic fiber? If your car's bose sound system is optic fiber bose,then your optic fiber bose will not work after this unit's installation.And you need to connect the 6 meter long cable we provide to your original car's speaker cable directly.

      By Seicane

    • Apr 14, 2025
    • Q:
    • I have a 2006 Mercedes Benz 500SL and wish to upgrade Nav/DVD system. Your website shows a unit up to 2004 year model only. Can you help?

      I have a 2006 Mercedes Benz 500SL and wish to upgrade Nav/DVD system. Your
      website shows a unit up to 2004 year model only. Can you help?

      ByBrion

    • Jul 2, 2014
    • A:
    • Could you please send us the photo of your car's dashboard? Then we can check which unit fits your car.

      By Seicane

    • Apr 14, 2025

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    Tab 2 Body