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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • I need a radio for 2005 porsche cayenne

      I need a radio for 2005 porsche cayenne

      ByJoe

    • Jul 14, 2014
    • A:
    • Hello, this unit can fit your car according to the year and model. Could you please send us a picture of your car's dashboard? then we can check if it fits your car.

      By Seicane

    • Apr 7, 2025
    • Q:
    • What is the shipping cost to Jakarta 11470 Indonesia

      i would like to order 1 unit DVD PLAYER with GPS & has back camera for my Porche Cayene 2003 replacing original CD Player. pls propose the complete unit snd shipping cost to Jakarta 11470 Indonesia.

      ByLeon

    • Jul 14, 2014
    • A:
    • Hello,

      Could you please send us a picture of your car's dashboard? then we can check which unit fits your car.

      The shipping cost to Jakarta Indonesia via DHL is US$ 72.

      By Seicane

    • Apr 3, 2025
    • Q:
    • Pay pal does not allow US residents ship to Qatar.

      Pay pal does not allow US residents ship to Qatar. Pay pal is the only pay method during check out.  Please provide a different way to pay.  I have a Visa.

      ByJohn

    • Jul 4, 2014
    • A:
    • If you use paypal payment, The shipping address and the shipping address need to be the same, so you can log in the website and change your address.

      By Seicane

    • Apr 7, 2025
    • Q:
    • hello, i have a cayenne 2006, will your company do installation?

      hello, i have a cayenne 2006, will your
      company do instalation?

      Bypaul

    • Jul 4, 2014
    • A:
    • Hello,We are sorry that we don't do the installation but you can arrange a
      professional to install it. We can provide you with installation struction and If you have any questions about installation, you can send us photos about your original car's plugs. Maybe we can make a wiring diagram for your car.

      Could you please send us a picture of your car's dashbboard? then we can check which unit fits your car.

      By Seicane

    • Apr 7, 2025
    • Q:
    • Is there anyway you can offer me free shipping?

      Hi, I really want to purchase your Porsch Cayenne Stereo but it's outside of my budget. Is there
      anyway you can offer me free shipping?

      ByGrant

    • Jun 25, 2014
    • A:
    • We are sorry that you have to pay for the shipping cost but we can send an SD card to you as a gift.

      By Seicane

    • Apr 7, 2025
    • Q:
    • SD memory maximum giga

      1.I want to know if is possible put a different boot logo.

      2.for SD memory maximum giga?

      3.how to change boot logo?

      Bymardo

    • Apr 22, 2014
    • A:
    • 1.Yes, you can change the boot logo by yourself. We also can provide the boot logo of porsche in this unit.

      2.32GB.

      3.you can copy boot logo to your memory card, and then select.

      By Seicane

    • Apr 3, 2025
    • Q:
    • Will this fit for 2008 Porsche Cayenne GTS with the Bose audio and amplifier

      I have a 2008 Porsche Cayenne GTS with the Bose audio and amplifier.

      1.Will this fit for me?
      and work with the factory speakers and amplifier?

      2.If I purchase this "Support Original car's Optical Fiber Amplifier" it will work, right?

      3.Do factory antennas plug in the back?

      4.So I shouldn't need the GPS antenna supplied?

      5.Can I add digital tv later?

      6.Will it play DVD movies while driving?

      7.How will I receive the sd card then?

      ByBret

    • Apr 21, 2014
    • A:
    • 1.Yes, this unit can fit 2008 Porsche Cayenne GTS.

      Could you please send us the photo of your car's dashboard? Then we can confirm.

      2.Yes

      3.Yes

      4.We will provide the GPS antenna to you.

      5.Yes, this unit can support external TV. you can buy digital TV in your local.

      6.Yes

      7.We will send the SD card in the package to you together with this unit.

      By Seicane

    • Apr 3, 2025
    • Q:
    • Does it support bose 14 speaker system

      Does the car DVD player for Porsche cayenne support the bose 14 speaker system?

      I need a player that will work with optic fiber amplifier. 2006 Porsche cayenne.

      Byjames

    • Apr 21, 2014
    • A:
    • If your car has optic fiber amplifier, then your original car's bose system will not work after install this unit.

      I am sorry this unit can only support Original car's Optical Fiber Amplifier if the year is 2008 and 2009.

      By Seicane

    • Apr 3, 2025
    • Q:
    • will it work with the bose system

      I need a touch screen for a Porsche, that will work with the bose system.

      Bybyron

    • Apr 21, 2014
    • A:
    • If your car has optic fiber, then this unit can't support your bose system.

      By Seicane

    • Apr 3, 2025
    • Q:
    • does this unit support back up camera and BOSE audio system

      Hello, does this unit support back up camera and BOSE audio system?

      ByAwang

    • Apr 15, 2014
    • A:
    • Hello. Yes, it can support back up camera and BOSE audio system.

      By Seicane

    • Apr 7, 2025

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    Tab 2 Body