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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • What is your return policy on the unit?

      What is your return policy on the unit?

      Bykeisha

    • Aug 14, 2014
    • A:
    • Hello, the following is our return policy:

      http://www.seicane.com/mercedes-benz-clk-w209-head-unit-stereo-upgrade-replacement-installation-user-manual#tab6

      By Seicane

    • Apr 11, 2025
    • Q:
    • Are the gps map on this unit upgradeable

      1.Are the gps map on this unit upgradeable? What year maps are on the unit now?

      2.I have a clk350 convertible 2007 will this fit without cutting wires? And will the steering wheel areas still work with this radio?

      3.My car also has the six cd changer in the glove compartment will this intigrate also?

      4.Can it support the newer iphones via blue tooth?

      5.Can I get an updated us gps chip with this year info or do I have to pay more? And the backup camera how is that installed?

      6.When I purchase unit will I get update on when there is newer maps?

      7.Do I need to purchase maps separate or does this come with

      ByKENYA

    • May 7, 2014
    • A:
    • 1.Yes. 2012 iGO8.

      2.Does your car have optic fiber amplifier?

      Could you please send us the photo of your car's dashboard? Then we can help you check.
      Most clk350 convertible 2007 have no optic fiber amplifier, so most cables just plug and play.

      This unit can't support phone buttons on steering wheel, but can support other buttons.

      3.No, this unit can't support your original car's six cd changer.

      4.Yes.

      5.No, don't need to pay more. If we have newer version gps map, we can provide the map link for you to download.

      Our camera should be installed to the place of your original car's license plate light.

      Please take the license plate light off, then connect it well and move it aside.

      Then install our camera to the place of your original car's license plate light.

      6.Yes.

      7.Please purchase maps separately. If you want the map, please select the option 2GB SD card and map.

      By Seicane

    • Apr 11, 2025

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    Tab 2 Body