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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • Sirius XM radio

      Will I still be able to have Sirius XM radio capabilities?

      Bylovely wv

    • Aug 25, 2014
    • A:
    • Hi,Your original car's Sirius XM radio will still work after installation.Thank you.

      By Seicane

    • Apr 11, 2025
    • Q:
    • 2012 Mercedes Benz GLK350

      I have a 2012 Mercedes Benz GLK350 (base model) , does this fit my car?Thank you.

      ByWILFRIDO

    • Aug 18, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car, please place order directly on our website.Thank you.

      By Seicane

    • Apr 11, 2025
    • Q:
    • iPod and Aux Port

      Hello. Does this have a iPod and aux port?

      ByLovely wv

    • Aug 12, 2014
    • A:
    • Hello,yes,this unit has a iPod and aux port.Thank you!

      By Seicane

    • Apr 11, 2025
    • Q:
    • WHAT IS ESTIMATED TIME OF DELIVERY

      I HAVE MERCEDES GLK, 2009

      IF I BUY PRODUCT TODAY, WHAT IS ESTIMATED TIME OF DELIVERY?

      ByPETR

    • May 7, 2014
    • A:
    • Could you please send us the photo of your car's dashboard? Then we can help you check which unit can fit your car.

      We need 3 days to process your order, and then it takes about 3-5 days to reach your door after shipping.

      By Seicane

    • Apr 11, 2025
    • Q:
    • what type of navigation

      Could you tell me what type of navigation is in? Mercedes-Benz GLK Class X204 head unit DVD player GPS navigation system with Bluetooth TV Ipod

      What system of navigation?

      Bypetr

    • May 6, 2014
    • A:
    • Hello, it is the newest IGO8.

      It's wince 6.0.

      By Seicane

    • Apr 11, 2025
    • Q:
    • Is the menu the same as factory

      1.Is the display on the unit in English?

      2.can you change the language?

      3.Is the menu the same as factory?

      4.Will the navigation work without the sd card and map?

      Byjack

    • Apr 18, 2014
    • A:
    • 1.Yes.

      2.The OSD menu only can support English and Chinese language.

      But the GPS map languages: English, Chinese, Germany, French, Spanish, Nederlands, magyar, Czech,
      Switzerland,Danish,Swedish,Portuguese,Italian,Suomi(Finland),Romanian,Russian,Polish, etc.

      3.Yes, please refer to ''USER MANUAL".

      4.No. You also can find the map by yourself if you don't buy map from us.

      By Seicane

    • Apr 9, 2025

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