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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • Bluetooth Audio Streaming and Map Updates/Support

      I have a 2010 GLK with Audio 20. The stock radio supports Bluetooth phone only.

      1. Will this unit allow me to stream music with Bluetooth?

      2. Will I get a current map for the us, and where can I buy map updates later?

      ByJames

    • May 31, 2014
    • A:
    • Hello,this unit has no bluetooth function,and it will keep your original car's bluetooth work after installation.So if your stock radio can't stream music with Bluetooth,then you can't stream music with Bluetooth after this unit's installation.But this unit has USB and SD functions,you can play music with USB SD AUX or ipod.

      The map we provide is IGO8 year 2012 at present.We can provide the map link for your to download if we have newer version maps come out,and it is free.Thank you!

      By Seicane

    • Aug 23, 2024
    • Q:
    • Does it have a touch screen

      Mercedes-Benz GLK X204 DVD player with GPS navigation Radio Bluetooth Ipod.

      1.Does it have a touch screen?

      2.Shipment cost to Sweden?

      3.Does the original system work, amplifier and so on?

      ByHakan

    • Apr 17, 2014
    • A:
    • 1.Yes.

      2. US$80.

      3. Yes, your original system and amplifier will work with this unit. Thank you!

      By Seicane

    • Aug 22, 2024
    • Q:
    • If I install your equipment, will I loose any of my current functions like satellite radio

      Concerning the:
      Mercedes-Benz GLK X204 DVD player with GPS navigation Radio Bluetooth Ipod, (Model 8809)

      I have a 2012 GLK350 with Audio 20, 6 CD changer, AM/FM/weather/satellite radio, 3.5mm jack in the center console, no USB, and 5" screen. If I install your equipment, will I loose any of my current functions like satellite radio? I would like to get the larger screen, navigation and a rearview camera.

      ByLarry Baysinger

    • Apr 8, 2014
    • A:
    • Hello,you will not lose any current functions of your original car.This unit will keep all your original car's functions work.

      And you will get the larger screen, navigation and a rearview camera after this unit's installation.Thank you!

      By Seicane

    • Aug 22, 2024
    • Q:
    • will it work with the car original equipment seamlessly?

      just take out the old unit and use this one?

      will it work with the car original equipment seamlessly?

      Bychuck

    • Apr 7, 2014
    • A:
    • About installation details,please refer to http://www.seicane.com/mercedes-benz-glk-x204-car-stereo-head-unit-upgrade-buying-guide-installation#tab3.

      Yes,it will work with the car original equipment seamlessly.

      By Seicane

    • Aug 22, 2024
    • Q:
    • Car gps navigation for Mercedes-Benz GLK X204 with 7 inch Digital Screen,Two-way CAN BUS

      I'm interested in Car gps navigation for Mercedes-Benz GLK X204 with 7 inch Digital Screen,Two-way CAN BUS, but I need some information.

      1. Is Bluetooth audio streaming present?

      2. Can I control the system both with the steering controls AND central consol KNOB?

      3. Can you provide all installation instruction ad in particolar to remove original system? (video photo etc.)

      4. Usually the price exclude custom tax. There is a way to avoid to pay them? You candeclare a value (like 50 USD) to pay at minimum the import tax?

      Byedo

    • Apr 7, 2014
    • A:
    • 1. Yes,this unit can support Bluetooth audio streaming.

      2. Yes,you can control this system both with the steering controls AND central consol KNOB.

      3. About installation,please refer to this link: http://www.seicane.com/mercedes-benz-glk-x204-car-stereo-head-unit-upgrade-buying-guide-installation#tab3.

      4. We will value down the price on the package to help you from paying taxes. The price on the package will be USD$180. We can't declare 50 USD for this unit. 50 USD is too low. 100 USD is the lowest price we can declare.

      By Seicane

    • Aug 23, 2024

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    Tab 2 Body