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Customer Q&A

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    Tab 1 Body
    • Q:
    • 2010 cls550 (w219)

      My car is 2010 cls550 (w219), Is this DVD player compatible with my car?

      ByAndriy

    • Aug 15, 2014
    • A:
    • Hello, could you please send us a picture of your car's dashboard? then we can check if this unit fits your car.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • installation

      I'm interested in one of your units.Can you show me installation instructions for a 2006 Mercedes CLS500? That way I can see if this some I want to try and do myself. Thank you.

      ByJoe

    • Aug 14, 2014
    • A:
    • Hello, the following is the installation instruction for the unit:

      http://www.seicane.com/android-mercedes-benz-cls-w219-head-unit-stereo-upgrade-replacement-installation-user-manual#tab3

      We suggest arranging a professional to install it. If you have any questions about installation,please send us photos about your original car's plugs. Maybe we can make a wiring diagram for your car.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Mercedes Benz CLS W219

      My car is Mercedes Benz CLS W219 year 2005. The sound system is normal, not harman kardon. Can you provide a cable for the rear camera if you can. Will the camera be plug & play or do i need to modify the trunk ?

      ByTeletin

    • Aug 14, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.

      Yes,we will provide the camera cables in the package to you.

      Yes,the camera will be plug and play.

      By Seicane

    • Apr 4, 2025
    • Q:
    • More discounts?

      I am interested to buy this unit, Is it possible to get a discount if i buy also the special for mercedes backup camera?

      ByAndrei

    • Aug 13, 2014
    • A:
    • Hello, we are sorry that this is the best price we can provide but we can send you an SD card as a gift.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • CLS350, W219

      Hi,I am interested in this unit. My car is the CLS350, W219.I just want to check about how this GPS works? Does the unit already come with GPS for Singapore, malaysia etc? Do I need to get a external GPS software?

      ByThomas

    • Aug 13, 2014
    • A:
    • Hello, yes, this unit comes with the GPS software and you don't need to get external GPS software. We will provide you GPS map for Singapore, malaysia.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • maps

      Are there US maps? How are the updates on this system?

      ByJackson

    • Aug 12, 2014
    • A:
    • Hello,Yes,we can provide maps for US.If we have newer version map,we will provide the link for you to download.It is free.Thank you.

      By Seicane

    • Mar 26, 2025
    • Q:
    • harnesses

      So it will fit with no additional
      harnesses or wires? Thanks!

      ByMorris

    • Aug 12, 2014
    • A:
    • Hello,We will provide all the cables in the package to you.You don't need any additional harnesses or wires.

      By Seicane

    • Mar 15, 2025
    • Q:
    • CLK 500 2005 model

      Will this fit my CLK 500 2005 model?

      ByMorris

    • Aug 12, 2014
    • A:
    • Hello, yes, we have confirmed that this unit fits your car.

      By Seicane

    • Mar 31, 2025
    • Q:
    • 2005 Mercedes cls 350 mod. (W219)

      My car model is Mercedes cls 350 mod. (W219) manufactured in 2005. Attached photos of my current gps so you can see if this unit fits.

      Byfrancisco

    • Aug 11, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car perfectly.

      By Seicane

    • Mar 29, 2025
    • Q:
    • 2006 E350

      Hello,It's a United States 2006 E350 it doesn't NOT have HK and does NOT have navigation.

      Byedward

    • Aug 7, 2014
    • A:
    • Hello,we have confirmed that this unit fits your car perfectly.

      By Seicane

    • Apr 3, 2025

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    Tab 2 Body