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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • tax

      Hi,must i pay tax for Germany?

      ByAlles

    • Aug 12, 2014
    • A:
    • Hello,We will value down the price on the package to help you from paying taxes. The price on the package will be USD$180.We also can write lower than USD$180 according to your needs.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Mercedes ML 350 blutec 2011

      My SUV is Mercedes ML 350 blutec 2011 .I am attaching the pic of my dash. Please advise if it fits.

      ByNoble

    • Aug 12, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • 2002 ml 500 benz

      I own a 2002 ml 500 benz. What do you recommend for a in dash replacement audio system with gps?

      ByLou

    • Aug 7, 2014
    • A:
    • Hello, could you please send us a picture of your car's dashboard? then we can check which unit fits your car.Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • gps antenna and reverse camera

      How much will it cost if your unit comes in with a gps antenna and reverse camera?

      ByPaul

    • Aug 7, 2014
    • A:
    • Hello,The gps antenna is free and the reverse camera is USD$40.

      By Seicane

    • Apr 4, 2025
    • Q:
    • 06 ml500

      Attached is what I have for my 06 ml500.So, does this mean it comes with a slot for a 3G card and can upgrade the Android through wifi Which country do you operate from?Can I sync the contacts on my phone to to your system once the phone is paired with it? That way I would be able to make and receive calls on it.
      Also, will your system work with the factory installed 6 cd changer? will I be able to download anything from the Android market?

      ByFOLUSO

    • Aug 7, 2014
    • A:
    • Hello,

      we have confirmed that this unit fits your car perfectly.

      Yes,we will provide the 3G dongle in the package to you.You just need to insert one 3G card to surf internet.

      Yes,you can download all kinds of applications through wifi.We will also provide the wifi dongle in package to you.

      We are located in China.

      Yes,you can sync the contacts on your phone,and you can make and receive calls on this unit.

      No,this unit can't support factory installed 6 cd changer.

      Yes, you can download anything from the Android market.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Do u have a android head unit for 06 ml500?

      Please do u have a android head unit for 06 ml500. Dvd.back up camera .navigation.wifi + 3G connectivity?

      ByFOLUSO

    • Aug 7, 2014
    • A:
    • Hello, This android unit is for ML class. Could you please send us a picture of your car's dashboard? then we can check if this unit fits your car.

      By Seicane

    • Apr 1, 2025
    • Q:
    • My car is a 2009 Mercedes Benz ML 63 AMG. Attached is a picture of the dash.

      My car is a 2009 Mercedes Benz ML 63 AMG. Attached is a picture of the dash.

      ByMark

    • Jul 31, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.

      By Seicane

    • Apr 1, 2025
    • Q:
    • Shipping

      I've been looking into this unit, I wonder how much it will cost me to get this little cutie to Sweden?

      ByRikart

    • Jul 29, 2014
    • A:
    • Hello, you can add this unit to cart and then choose your own country and state, and then you'll get the shipping cost.

      By Seicane

    • Apr 1, 2025
    • Q:
    • I have a ml 320 2009 do you have a stereo that fits that model?

      I have a ml 320 2009 do you have a stereo that fits that model?

      Bykam

    • Jul 29, 2014
    • A:
    • Hello,could you please send us a picture of your car's dashboard?then we can check which unit fits your car.

      By Seicane

    • Apr 1, 2025
    • Q:
    • I HAVE A 2006 MERCEDES ML 350 IN NEW YORK

      1 . I LIVE IN NEW YORK USA WILL THIS NAVI WORKS IN USA
      2 .CAN I INSTALL A BACK UP CAMERA ON MY ML 350 2006 EVEN IF THE CAR DOES COMES WITH ONE.
      3 IF YES WITH PART NUMBER TO PURCHASE AND HOW TO INSTALL IT
      4 DOES THIS UNIT CONNECTS EASY TO THE ORIGINAL CONNECTION IN ML350 2006
      5 DO I NEED ADDITION WIRELINE , DOES THE VOLUME ON STEERING WHEEL WORKS WITH UNIT
      6 HOW LONG IT TAKE TO SHIP TO NY.

      BySEAN

    • Jul 18, 2014
    • A:
    • Hello,

      1.Yes, the navigation works in USA.

      2. Yes, you can still install the backup camera.

      3. If you want to buy it, please select the special rear view camera option when placing the order.

      4. Yes, it is easy to connect.

      5. You don't need additional wiring and the volume on the steering wheel works with the unit.

      6. We need 3 days to process your order,and then it takes about 3-4 days to reach your door after shipping.

      By Seicane

    • Apr 1, 2025

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