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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • Do I need a mercedes code to install

      I'm interested in buying the:car-dvd-player-for-mercedes-benz-s-w220-with-gps-radio-tv-bluetooth-srd-8800. My question is: Do I need a mercedes code to install?

      ByAlex

    • Apr 9, 2014
    • A:
    • Hello,don't need mercedes code to install.

      By Seicane

    • Apr 8, 2025
    • Q:
    • the price of backup camera

      What is the price with backup camera?

      ByKen

    • Apr 9, 2014
    • A:
    • Hello,the price of backup camera is USD$40.

      By Seicane

    • Apr 8, 2025
    • Q:
    • do I need a separate device for GPS

      I own W220 S class with GPS, if I buy this unit do I have to a separate device for GPS? Or this will include the GPS?

      ByZuhair

    • Apr 9, 2014
    • A:
    • Hello,you don't need separate device for GPS,this unit already has GPS function.Thank you for shopping with us!

      By Seicane

    • Apr 8, 2025
    • Q:
    • What is the 2gb sd card and map for

      What is the 2gb sd card and map for, doesn't it integrate with the existing gps map cd? Where will the rear view camera go on my s500 Mercedes

      ByEdgar Hunter

    • Apr 8, 2014
    • A:
    • Hello,the 2gb sd card and map is for GPS running.You will need map to run GPS. And the map is not stored in map CD,the map is stored in our SD card. We suggest you install our camera to the position of your original car's license plate light.

      By Seicane

    • Apr 8, 2025
    • Q:
    • (S-Class model 99 w220) Car DVD player for Mercedes-Benz S-W220 with gps radio tv bluetooth

      Hello i am from Greece and i am interesting of this product for my car.
      (S-Class model 99 w220) Car DVD player for Mercedes-Benz S-W220 with gps radio tv bluetooth.

      Could you tell me if its fitted as plug and play and if the steering buttons are cooperate completely?

      And the final price?

      ByGeorge

    • Apr 7, 2014
    • A:
    • Could you please tell us does your car have optic fiber amplifier? If your car has no optic fiber amplifier,then its fitted as plug and play.If your car has optic fiber amplifier,then you need to run the 6 meter long cable from front to your car's trunk.

      About steering buttons,this unit can't keep phone buttons work,but it can work well with all other buttons.

      The shipping cost to Greece isDHL US$78.00.

      By Seicane

    • Apr 8, 2025

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    Tab 2 Body