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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • 2007 Mercedes GL450

      Hello,This is A 2007 Mercedes GL450, please advise.Thank You

      ByRays

    • Aug 13, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.You can place order directly on our website. Thank you.

      By Seicane

    • Apr 4, 2025
    • Q:
    • 07 GL450

      Attached you will find pictures of my 07 GL450, if the item fits my car?

      ByDillon

    • Aug 11, 2014
    • A:
    • Hello, we have confirmed that this unit fits your car.

      By Seicane

    • Apr 4, 2025
    • Q:
    • IPOD

      Can this unit support IPOD?

      ByRoss

    • Aug 8, 2014
    • A:
    • This unit can support ipod play.We provided one ipod cable in the package to you,please use this ipod cable.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Where should I install the reversing camera?

      Where should I install the reversing camera?

      Byalexandre

    • Aug 8, 2014
    • A:
    • Our camera should be installed to the place of your original car's license plate light.Please take the license plate light off,then connect it well and move it aside.Then install our camera to the place of your original car's license plate light.

      By Seicane

    • Apr 4, 2025
    • Q:
    • Will that be available using the av out to rear screens?

      To clarify, when viewing/using the intenet (for videos or anything else) will that be available using the av out to rear screens?

      ByMichael

    • Aug 6, 2014
    • A:
    • Hello,Yes, you can using the internet,and at the same time using the av out to rear screens.

      By Seicane

    • Apr 4, 2025
    • Q:
    • 08 mercedes gl with the harman kardon stereo

      I am looking at this unit for my 08 mercedes gl with the harman kardon stereo. and have a few questions.... will i have to bypass the existing amp? is there a way to add sattelite radio to this unit? if you using internet to view videos or netflix, can you use the av out to watch on the rear video screens?

      ByMichael

    • Aug 6, 2014
    • A:
    • Hello,

      Does your car have optic fiber? If your car has optic fiber amplifier,then you need to bypass the existing amp.

      I am sorry this unit can't add satellite radio.

      This unit has video play function.The media player is not netflix. You also can using internet to view videos.

      Yes,you can use the av out to watch on the rear video screens.

      By Seicane

    • Mar 27, 2025
    • Q:
    • Maps & compatiblity

      For a GL500 2007
      I'm in australia can you supply Australian maps?.
      Is it compatible with the screens in the back of the front seats?
      Will it work with the cd stacker in the glove compartment?

      ByScott

    • Jul 29, 2014
    • A:
    • Hello,yes, we can supply Australian maps.

      Yes,it is compatible with the screens in the back of the front seats.

      We are sorry that it does not support the CD stacker.

      This unit can fit your car according to the year and model. Could you please send us a picture of your car's dashboard? then we can check if this unit fits your car.

      By Seicane

    • Mar 27, 2025
    • Q:
    • What is the shipping price to Khartoum Sudan?

      What is the shipping price to Khartoum Sudan?

      ByMister

    • Jul 21, 2014
    • A:
    • Hello,please add the item to cart and then select your country and state and then you will get the shipping cost.

      By Seicane

    • Mar 27, 2025
    • Q:
    • which dvd/nav fit my gl450?

      Here is a picture of my stock nav. Will it be a direct plug in or will I have to cut and splice wires
      Will the nav work with out the SD and maps. Also what would the tv option include
      Thanks
      Kevin

      Bykevin

    • Jul 12, 2014
    • A:
    • Hello,we have confirmed that the following three units can fit your car:

      http://www.seicane.com/android-7-inch-car-dvd-player-for-mercedes-benz-gl-class-x164-touchscreen-gps-tv-ipod-3g-wifi-sia-9305-1

      http://www.seicane.com/car-dvd-player-for-benz-gl-class-with-gps-radio-tv-bluetooth-srd-8823

      http://www.seicane.com/in-dash-car-dvd-gps-navigation-stereo-for-mercedes-benz-gl-class-x164-with-radio-tv-bluetooth-ipod-si-9305-1

      Most of the system is plug and play.

      The SD card and map is necessary for running the GPS, if you don't want it, you can find a similar one and we can provide you a link to download.

      If you select the digital TV option, we will add the digital TV function in the unit and send a TV antenna to you in the package.

      By Seicane

    • Mar 27, 2025
    • Q:
    • What is the 2gb sd card and map for, doesn't it integrate with the existing gps map cd? Where will the rear view camera go on my car?

      What is the 2gb sd card and map for, doesn't it integrate with the existing gps map cd? Where will the rear view camera go on my car?

      ByUlrik

    • Jul 11, 2014
    • A:
    • Hello,The map is stored in the 2GB sd card and the rear view camera will be placed in the position of license plate lamp.

      By Seicane

    • Mar 27, 2025

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    Tab 2 Body