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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • May I ask if the DVD player is replaceable with Mercedes Benz OEM number 220 847 1442?

      May I ask if the DVD player is replaceable with Mercedes Benz OEM number 220 847 1442?

      ByGerald

    • Jul 16, 2014
    • A:
    • Hello, could you please send us a picture of your car's dashboard? then we can check which unit fits your car.

      By Seicane

    • Feb 22, 2025
    • Q:
    • Brighter wood

      So you have only standard wood like in the video? :-(

      ByAles

    • Jul 15, 2014
    • A:
    • Hello,that's right.

      By Seicane

    • Aug 23, 2024
    • Q:
    • Brighter wood

      Hi, do you have the brighter wood like in the first picture where you are writting: fit to these cars.. ? And if you have it, is it for free with the navi or it is for special price?

      ByAles

    • Jul 14, 2014
    • A:
    • We are sorry that there's no brighter wood.

      By Seicane

    • Aug 23, 2024
    • Q:
    • Is the sd card and map necessary for working the gps? Does the ipod connection just hang outside of the in-dash?

      Is the sd card and map necessary for working the gps? Does the ipod connection just hang outside of the in-dash?

      ByMurali

    • Jul 11, 2014
    • A:
    • Hi,

      Yes, the sd card and map is necessary for working the gps.

      Yes, the ipod connection just hang outside of the in-dash.

      By Seicane

    • Oct 28, 2024
    • Q:
    • Could you tell me if the steering buttons are cooperate completely?

      Could you tell me if the steering buttons are cooperate
      completely? And something else... the piece of wood for the system its in the price also included?And the final price?

      ByGeorge

    • Jul 4, 2014
    • A:
    • Hello, we have confirmed that this unit fits you car. The steering buttons are cooperate completely and the piece of wood for the system is also included in the price .

      You can place order on our website directly and you will get the final price on our website.

      By Seicane

    • Aug 21, 2024
    • Q:
    • The wood frame you have one color type or any what i need?

      hi. the wood frame you have one color type or any what i need? And what about shiping? How many day's com in Latvija?

      Byartemij

    • Jul 4, 2014
    • A:
    • Hello,this unit's wood frame only have one color. We need 3 days to process your order,and then it takes about 4-5 days to reach your door after shipping.

      By Seicane

    • Aug 22, 2024
    • Q:
    • I want to know if it is free shipping to spain, if so buy it.

      I want to know if it is free shipping to spain, if so buy it. Thank you very much.

      ByJiri

    • Jul 3, 2014
    • A:
    • We are sorry that you have to pay for the shipping cost.

      By Seicane

    • Feb 23, 2025
    • Q:
    • Is the rear camera is included?

      Hallo, Is rear camera is included? MB W220 S 2002 during installation, you need to program a computer in the car?navigace pro evropu je volná nepotřebuji nic dokupovat dá se aktualizovat?Shipping is free?

      ByJiri

    • Jun 23, 2014
    • A:
    • Hello

      The rear view camera is not included, if you need one, please select the option for the rearview camera.

      No, you don't need to program a computer in the car.

      We can update the navigation for free.

      We are sorry that you have to pay the shipping cost but we can send you an SD card as a gift.

      By Seicane

    • Feb 22, 2025
    • Q:
    • If the Car DVD player for Mercedes-Benz S-W220 with GPS Radio TV Bluetooth came with the bottom and top frame as showing in the pictures.

      i need to know if the Car DVD player for
      Mercedes-Benz S-W220 with GPS Radio TV Bluetooth came with the bottom and top frame as showing in the pictures.

      ByALBERTO

    • Jun 15, 2014
    • A:
    • Yes,this unit will come with the bottom and top frame

      By Seicane

    • Feb 24, 2025
    • Q:
    • where is the radio ship from?

      I was checking out a radio for a Mercedes Benz http://www.seicane.com/car-dvd-player-for-mercedes-benz-s-w220-with-gps-radio-tv-bluetooth-srd-8800. where is the radio ship from?is the gps shows details addresses. The one I have only shows main roads but won't display streets in local areas.

      ByJohnny

    • Jun 12, 2014
    • A:
    • our company is in China,we need 3 days to process your order,and then it takes about 3-5 days to reach your door after shipping;yes,this unit's gps will shows details addresses,including the streets.

      By Seicane

    • Feb 22, 2025

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    Tab 2 Body